Shipping policy

Order Processing Time

At Nova Dairy Products, we strive to process and ship orders as efficiently as possible. Once you place an order, it will typically be processed within 2 business days. Orders are generally not processed on weekends or public holidays.

Shipping Partners

We work with trusted and reliable shipping carriers to ensure that your dairy products are delivered safely and in optimal condition. We select our shipping partners based on their ability to handle perishable goods with care and speed.

Delivery Times

While we make every effort to deliver your products in a timely manner, shipping times may vary depending on your location, chosen shipping method, and any external factors such as weather or courier delays.

Shipping Methods

We offer various shipping options, including standard and expedited shipping, so you can choose the method that best fits your needs. Delivery times may range from 5 to 7 business days depending on the shipping method and your location.

Tracking Your Order

After your order has been shipped, we will send you an email with tracking information so that you can monitor the status of your delivery. You can track your order directly on the courier’s website using the provided tracking number.

Shipping Costs

Shipping fees are calculated at checkout based on the size, weight, and destination of your order. We offer free shipping on orders over 500, where applicable.

International Shipping

We offer international shipping. International delivery times and shipping fees will vary depending on the country and the delivery method selected. Please note that you may be responsible for any customs duties, taxes, or import fees once your order reaches your country.